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IRCTC Help

IRCTC Customer Care | Ask Your Questions

Need Help? Contact IRCTC Customer care through the details given in the Customer care discussion area below or Discuss your Question and Queries in the appropriate discussion areas.

Posting your Queries and questions is very simple.

  1. Click on Start new topic.
  2. Give a Good heading to your query or question and describe it in detail in the body text.
  3. Click on the "Post" button to submit.
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You may contact IRCTC

IRCTC Customer Care Number and Helpline Numbers: 0755-6610661, 0755-3934141 
You can contact on above helpline customer care numbers of IRCTC and speak in any language, Hindi and English.

For Railway tickets booked through IRCTC

General Information

I-tickets/e-tickets : care@irctc.co.in
For Cancellation E-tickets: etickets@irctc.co.in

For IRCTC SBI Card users who do not receive the card within 01 months from the date of application, kindly call on the Railway SBI Card Helpline numbers. at 0124-39021212 or 18001801295 (if calling from BSNL/MTNL line) or send email to feedback.gesbi@ge.com. For other queries on your IRCTC SBI card account, kindly email at loyaltyprogram@irctc.co.in

Registered Office / Corporate Office
Indian Railway Catering and Tourism Corporation Ltd.,
B-148, 11th Floor, Statesman House,
Barakhamba Road, New Delhi 110001

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