IRCTC Login Next Gen - Resolve Account Login Problem - IRCTC Sign In 2021

IRCTC login next-gen can be recovered with email id, login can be used to check booked ticket history, for ticket cancellation, for ticket booking. 

The new generation IRCTC login page is more secure and simple. Users don't require an IRCTC login id for train inquiry search. It is only required while booking tickets on the next-generation new website.

IRCTC login on the next-generation new website and mobile IRCTC app become very difficult most of the time. Users are not able to do login on the new website many times.

The IRCTC login next-gen problem continues and is also growing because more people join the Indian Railway Catering and Tourism Corporation Ltd website to book train tickets.

IRCTC account login becomes more problematic during vacation time when most of the people plan for their travel packages.

The online train ticket booking in India started with just 29 tickets booked on the first day, and now Lakhs of people are using it daily.

The number of users is increasing day by day because of the increase in the accessibility of the Internet in India.

For people who never booked tickets online, it is a straightforward process. Users can access their account for ticket booking and train inquiry very conveniently.

A user has to open the and then enter the username and password and click the Login button, and that's all.

But sometimes, users face the issue of login into the IRCTC website. I have covered such kinds of issues and problems in this post. This post will help you to identify your issue and resolve it. You can also share it to help others.

Picture of IRCTC new Login Page

IRCTC Next Generation Login

IRCTC has its own online ticket booking system. And recently updated it and named it the Next Generation system. The new system is faster than the older system and can handle more users accessing the website at the same time. The new system was accessible at when launched. But now moved to the main address

Also Read: IRCTC Next Generation eTicketing System

About IRCTC new website login Page

It is a simple process. A login page available at the IRCTC website to login to your IRCTC account. For IRCTC next-generation login, create a new account. Because only registered users are allowed to access it. If you don't have an account, create a new IRCTC account. IRCTC sign in is a process to access the secure pages of the IRCTC website These secure pages include the "Plan my travel" page "Tatkal booking." Page etc.
For account IRCTC train login, you need a login id and a password. To get, login id and password you need to create an account.
IRCTC Login to account
Login section on IRCTC Login Page

The IRCTC login page is accessible all the time, and thus you can log in to your account at any time. It is not easy to log in to an IRCTC account during the Tatkal reservation hours. Thus avoid account Indian Railway login during the Tatkal booking timing.
To book Tatkal tickets, a high-speed internet connection is necessary. It will help you to book a Tatkal ticket fast and without any problem. Also, it is faster and easy to book tickets on the IRCTC mobile website and apps.
Check more Tatkal ticket booking tips.
You can also log in to your account to plan travel, check train timing. Also, you can check the PNR status of your booked tickets and seat availability on your desired train.

IRCTC New Website Login Process

THE new IRCTC Login on the IRCTC website is the same. But with a little difference. Now you have to type a captcha field also along with the login name and password. Recently the Minister for Railways inaugurated the IRCTC's next Gen e-ticketing system. The new website is designed to handle the huge web traffic that the website is getting daily. It was becoming difficult to access the website during the Tatkal ticket booking timing. It was also tough to access the Indian railway login page.

But the new website is fast, and the new IRCTC next-generation login form is accessible all the time for ticket booking. Now the new login form looks like the below form.
New IRCTC nextgen Login Form
IRCTC Next Generation Login New Page

How to log in to IRCTC NGET eTicketing System

  1. The next-generation e-ticketing system of IRCTC is also available on the same URL
  2. Open your web browser and type, in the URL box and submit it will redirect you to
  3. You will find an IRCTC new login page. Now look for the login Menu button like below. You will find it in the top right corner of the website.
    login menu button
  4. When you click the login menu button, a sidebar menu will open, like in the picture below. Now click on the "LOGIN" text.
    Login side bar menu
  5. Now a login box will open in the middle of the website like the picture below.
    Login box with user name and password
  6. Type your registered user id in the user id field.
  7. New IRCTC Login User ID
    New User ID
  8. Next, you have to enter your password associated with the User Id you have entered above. Be Careful in typing your password. And if you have forgotten the password. Then you can get the new one by clicking on the forget password link on the IRCTC login page. You have to provide some details to get a new password. The user who cannot log in to the new website should reset their password and then try again. You will be able to log in to your IRCT account.
  9. New IRCTC Login Password
    New Password option
  10. Now the new thing the Captcha entry. Now you have to type a given set of characters in the Captcha field. These sets of characters are randomly generated. And every user gets a different set of characters. If you have a problem with reading the characters, you can press the refresh button. Given along with the captcha characters to get a new set of characters. The captcha field allows only real human users to log in to the IRCTC new login page.
  11. New IRCTC Login Captcha
    New Captcha
  12. Once you enter your user id, password and captcha, verify the details yourself. And if everything is correct, then press the login button.
  13. New IRCTC Login Button
    IRCTC new login Button
If you have provided the correct details on the login form. Then you will provide access to the plan my travel page of the new IRCTC eTicketing system.

New users can get user id and password by new IRCTC account registration. The IRCTC Sign up link provided on the IRCTC new login page.

Note: is different. It is a corporate website and is not for online ticket booking.

Once you log in to your account, you can start booking tickets.

There is no particular IRCTC login time to access the services of IRCTC. You can log in at any time and book a ticket. But the time from 9 AM to 12 Noon is the peak time to access the website. During this period, many users try to log in from all over India to book Tatkal tickets. So the server is quite busy, and you may face problem to log in. Usually, you will get a 'session expired' error message.

Also, it's mandatory to maintain correct and updated information in your IRCTC account.

I also have an account with the Indian Railways Catering and Tourism Corporation website. And always book tickets online. It is quick and easy to book tickets on the website. But it is a bit difficult to log in to it during Tatkal booking timings. We can always contact customer care if there is any problem with the IRCTC login.

How to Resolve the IRCTC Login Problem?

Login problems are usual. As there is huge traffic to the servers of the website during morning hours. Especially during Tatkal timings. There may be other reasons also that may prevent you from logging in to your account. Below is an attempt to list out the reasons which may be causing the problem along with its solution.
If you are facing the IRCTC Login problem to log in, then you can follow these steps to log in to your IRCTC account.

  1. Always check that you logged in to the secured IRCTC login page
  2. Always remember your username and password.
  3. You can IRCTC login reset password, but you can't reset or request your username from IRCTC. If you have forgotten the IRCTC login id, then you can recover it from your email account by checking the oldest email received from "" It is the very first email sent to you after successful account registration. If you can not find that email from IRCTC, then the second method is to fill the account registration form again with the same email id. In this case, the IRCTC will not allow you to register a new account with the same email id but will show you the username linked to your email.
  4. Always maintain a single account. It will help you to remember the correct username and password all the time. And also maintaining many IRCTC account is against terms and conditions.
  5. Enter your correct username and password.
  6. Both username and password are mandatory fields, so always check if you are not missing one of them. Most of the time, it happens that the password gets typed in the username field. This is very unsecured as anyone can see your password watching you while logging in to the website.
  7. Always check. The case of the characters and special characters used in the password typed are correct.
  8. If you have forgotten your password. Then you can reset it if you know the username, click on the forgot password link. Provide your correct username, then click the proceed button. A security question asked to you. Answer it to get a reset password emailed to you.
IRCTC Login Forgot password
Forgot Password section on IRCTC login page

How to check if is working
If the website is not working, then you can check IRCTC down status by clicking on the button

And if the site is up, but you can't access the page, try one of the following solutions:

  1. Force a full refresh of the IRCTC website. You can do this by pressing CTRL + F5 keys at the same time on your favorite browser (Firefox, Chrome, Explorer, etc.)
  2. Clear the temporary cache and cookies on your browser. To make sure that you have the most recent version of the IRCTC website.
IRCTC Customer Care Number
Otherwise, you can contact IRCTC Customer Care 011-3934 0000 and explain your problem. Also, you can send an email to from your IRCTC registered email id. Explain the problem but always include the following details in your email.
  • User Id (IRCTC User Id):
  • Name (as given in your IRCTC account)
  • Address (as given in your account)
  • Date of Birth (as given in your account)
  • Mobile number (as given in your account)
  • Email Id (as given in your IRCTC account)
And within a few hours, you will receive an email acknowledging your complaint. And within 24 hours, you get a reply from IRCTC about your problem.

IRCTC Account Login Registration Process

To log into the website, you must have a valid account with IRCTC. If you don't have an account, you can open a new account by clicking on the Indian Railway login form's sign-up link. It is effortless to create a new account. It will help you to book and cancel train tickets online faster. If you don’t have an IRCTC account, login registration, and new to the online ticket booking system. Then follow the instructions provided for how to create an IRCTC login id. And start booking a ticket online from your home, office, or any place where you have access to the internet.

Also, if online ticket booking is a new experience for you, then the following is very helpful.

  1. How to Check PNR status
  2. How to Spot Your Train
Now let us discuss these stages to set up an online ticket booking IRCTC account, one by one in detail.

First of all, you need an account to start booking tickets. Because to book tickets, IRCTC needs to authenticate you and manage your details.

It helps IRCTC to provide the details like:
  • Ticket booking history,
  • Details about plan your journey,
  • Refunds for canceled tickets,
  • Details of the failed transaction,
  • e-wallet account details etc.
Thus an IRCTC account is required to book tickets on the website. To create a new account, you need:
  • A valid email id,
  • Mobile number,
  • A unique user id and
  • A secure password.
You can think of a unique IRCTC login id. And a secure password during the IRCTC account registration process. To create an account click this link Follow the step by step detailed process explained here for IRCTC account registration. Once you created the IRCTC account, you can log in to the website and book tickets online.

The ticket booking process was explained.

You can book an E-ticket, I-Ticket (Discontinued from 1st of March 2018) and Tatkal ticket with. There is a difference between these three types of tickets. When you book an e-ticket online, it is not sent to your address but instead provided on your email and mobile. An I-ticket booking requires your address at which it is sent to you. The Indian Railways had to send I-tickets to the address you provides. And through a standard courier service. But I-Ticket booking discontinued from 1st of March 2018 by IRCTC. The Tatkal tickets are booked on urgent need, one day before the train’s departure. You have to pay extra ticket booking charges for Tatkal ticket booking.
Once you book a ticket, you can take a printout of it. An e-ticket is sent to your mobile through SMS, and thus, a printout is not required. You can show the E-ticket message that you received on your mobile phone from IRCTC. And also a valid ID-Card during your journey.

Ticket Cancellation process

Even you have the option to cancel your tickets online. You can cancel only those tickets which you have booked through your account. Now tickets booked through the counter window are canceled through your account online. You can follow these steps to cancel E-Ticket.

On your railway ticket cancellation. The refund will process as per the Indian railway guidelines. After deducting the train, ticket cancellation charges money refunded to the user. Once your ticket gets booked. Then knowledge of how to check PNR status and how to spot your train is an advantage for you.

Also Read: How to book, print, cancel tickets on IRCTC new website

How to check PNR status

With Ticket PNR number, you can check your reservation status if you are not able to book a confirmed ticket. What is PNR, where to check it, Tips to check PNR status and the more useful information is provided here

How to spot your train live running status

You can even spot your train’s location and plan your railway station visit. It is beneficial for the passengers and relatives of passengers. The more information about detailed tips to spot your train. Once you have your account and understand the complete Indian Railway Login process. You can book tickets from the comfort of your home. You can use IRCTC Login mobile application to access your account for ticket booking. Ticket booking through IRCTC mobile application is faster.

IRCTC Login for Train Timings

There is no specific time to access your IRCTC account. Users having a valid account. I can access the website and log in anytime to plan my travel or for a Tatkal booking. But the Tatkal ticketing allowed after 10 AM for AC coaches. And Tatkal sleeper tickets can book after 11 AM. IRCTC's new account creation is not allowed between 9 AM to 12 PM.

IRCTC Login mobile train ticket booking

IRCTC login mobile service is beneficial for Indian railway passengers. It helps to book their railway tickets through mobile phones. The service launched by the IRCTC for booking e-ticket over the mobile phone.

Steps for booking Railway Reserved Ticket on IRCTC website from browser-enabled mobile phones:

  1. To IRCTC login for mobile, open instead of in your browser. The mobile website URL was discontinued by IRCTC.
  2. Enter your existing IRCTC user id and password.
  3. Click on Book Ticket and fill in details to plan my travel.
  4. Select your train and continue the ticket booking.
  5. Select a passenger from the existing passengers' list. Or add passengers who travel along with you.
Confirm booking details on IRCTC mobile login application. And pay the fare through a Credit/debit card to get a reserved IRCTC ticket. You can also book Tatkal tickets in the same way under the Tatkal quota.


IRCTC login for mobile application needs to download on the mobile handset. It will be simple for mobile users to book IRCTC tickets through their own mobile.

Users can download the IRCTC mobile app on the mobile phone and log in mobile to book tickets on the go. It is more comfortable to book tickets on mobile. Booking tickets on mobile are also safe. Download only the official app of IRCTC and not other IRCTC login related software. The official app is available on Google Play for Android mobiles.


IRCTC login to the website of IRCTC is necessary to book online tickets. It is a straightforward process but sometimes becomes difficult due to the heavy load on the website server. Especially during Tatkal ticketing hours. At about 11 AM in the morning, it's almost impossible to access it. IRCTC has launched a new next-gen e-Ticketing system to handle the huge traffic load on servers. Now it has become faster and efficient to log to the website. The new website has an all-new user interface.

IRCTC login is the next process after new account creation. And it is a regular process if you want to book online tickets on the IRCTC website. The users need to login to the website every day and whenever required to book a TATKAL ticket, check PNR status, make train inquiry, and cancel a ticket.

Steps are simple for IRCTC account login

Open the IRCTC website, or you can also open the account login page directly through
  • Then look for the login section on the website/login page. You can find it in the very middle of the website, and it looks like, as shown in the picture above. It is a box labeled as “Login” with few options. The login section contains the following options:
  • User Id text box to enter the Login id.
  • Password text box to enter the password.
  • Captcha text box to enter Captcha characters.
  • Option to request OTP.
  • Link to reset the password.
  • A login button to submit the details for authentication.
Now follow these simple and essential steps for proper and successful login.

Step 1: Enter your IRCTC Login id in the “User Id” text box.

It is a word between 3-6 characters composed of letters, numbers, and underscore only. It is the same that you had set when you created a new account at the IRCTC website.

Step 2: Enter your password in the password text box.

It is a set of characters between 8 to 15 characters. It must have a Capital and one small letter, and a numeric digit at least. It is the same as you had set during account registration or last time you reset your password.

Step 3: Enter Captcha characters in the Captcha text box.

  1. Captcha characters are a set of random characters, as shown in 3.1 in the picture above. These are used to verify that the person accessing the website is a human and not a robot. Enter character as shown on the 3.1 option of your login page. Enter these characters in the capital only.
  2. There is a “Captcha refresh button,” as shown in the 3.2 option in the picture above. It can regenerate a new set of captcha characters if you cannot read the current one properly. It can be used as many times you want.
    You can also select the “Generate OTP” option to get a one-time password on your registered mobile phone. This option can be used if you don’t want to use a captcha entry option.

    The OTP will be sent to the mobile number provided at the time of account registration. By selecting this option, the Captcha entry options get hidden.

    When the login button is clicked after entering the correct login id and password a 6 digit number OTP will be sent to your registered mobile number and you will be redirected to another page to verify the one-time password.

    Step 4: Forgot password to regenerate the password (Optional)

    In case you don’t remember your password and get an invalid password error while doing login, then the IRCTCpassword reset option can be used to get the new password. Once you click on the IRCTC forgot password link, it will take you to the Forgot password page.
    1. On the IRCTC password reset page, you will find two options user id and Captcha. Enter your IRCTC login id and captcha as shown in the captcha character set. You can also request a new captcha if it is unreadable. Then click on the “Fetch details” button.
    2. It will display a new set of options, as displayed in the picture below, in which it will ask a security question set by yourself at the time of account registration. Enter the answer to the security question and provide your new password to reset and confirm it in the “Confirm password” option. The new password should contain one small and one large, and a numeric digit.
    3. If you don’t remember the secret question’s answer, then IRCTC has provided an OTP option. If you select this option, then a 6 digit OTP will be sent to your registered mobile number. You can enter this 6 digit OTP instead of the secret question’s answer and provide your new password to reset and confirm it in the “Confirm password” option.
    4. Now enter the security Captcha as provided. Enter the Captcha in capital letters only.
    5. Press the Submit button to reset the password. It will do the password reset, and whenever you do login next time, you have to provide this new password.

      Step 5: Click the “Login” button to log in to the IRCTC website.

      You log in successfully to your IRCTC account.

      IRCTC Login FAQs

      Q. How to register IRCTC and create IRCTC login ID?

      A: To create an IRCTC login id, open the IRCTC website go to the login page, and click on the Register button. It will open the registration form. Now enter your details and follow the IRCTC account registration instructions.

      Q. How to verify the IRCTC account?

      A: To verify your IRCTC account, you have to verify your email and mobile number. To verify your email, click on the activation link sent to you on your registered mail ID. And to verify your mobile number, enter the mobile verification code received through SMS. Then click on the submit button to activate your account.

      Q. How to change my IRCTC login ID?

      A: You cannot change your IRCTC login ID once registration is complete, but you can change your registered email and mobile numbers in your account settings even after account registration.

      Q. Forgot IRCTC password; how to recover it?

      A: Open the IRCTC login page and click on the Forgot Password link. Now enter your username, date of birth, and follow the further steps. Now you will be allowed to change your password.

      Q. How to log in to the IRCTC website for ticket booking?

      A: Open the IRCTC website and log in using your registered username and password. Then select the departure and arrival destination, date of travel, and journey class you want to travel. Then select your train and enter your details and make the payment.

      Q. How to login to IRCTC with a mobile number?

      A: You cannot log in to IRCTC new website with your mobile number. You have to enter your username and password to sign in. You can verify your account and receive OTP on your mobile number.

      Q. How to login to the IRCTC app?

      A: To log in to IRCTC app, enter your registered username and password to sign in.

      Q. When to login IRCTC for Tatkal?

      A: IRCTC Tatkal ticket booking is made 24 Hrs before the date of the journey. The Tatkal booking timings are:
      • For 3rd AC/ 2nd AC/ 1st AC : 10:00 AM
      • For sleeper class: 11:00 AM

      Q. What is IRCTC agent login?

      A: IRCTC agent login is a dedicated login for agent ticket booking. You need to apply for an IRCTC agent to obtain it. Agents use this login for online ticket booking for their customers. It is different than normal user login in terms of ticket booking restrictions.

      Q. Why IRCTC login page is not opening?

      A: There can be many reasons if the IRCTC login page is not opening. Most of the time, there is a huge load on the website, and many people are accessing the website simultaneously, like during Tatkal timings. Also some times, IRCTC put the website down for its maintenance.

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