IRCTC Ticket Cancellation 2021 - How To Print And Cancel Train Ticket?

Ticket cancellation from IRCTC new website has become confusing with the complete change in the IRCT website. Many users cannot find out various common options on the website, and therefore it has become difficult for them to use it. Thus, most users feel helpless and not happy with the new changes in the IRCTC cancel ticket process. But to help you, I have listed some of the difficulties the IRCTC account users face in ticket cancellation from the mobile app and checking the IRCTC ticket cancellation charges calculator.

The common issues faced in railway ticket cancellation are:

  1. Not able to log in to the new website.
  2. Not able to check booked ticket history
  3. Don't know how to cancel the train ticket booked at the counter.
  4. Not able to print tickets on a computer website
  5. Don't know how to generate e-ticket SMS again.

Therefore the users want to get switched to the older version of the website. IRCTC did allow it to start when it decided to launch the new website but later forced everyone to use it. I don't know why? And also blocked the website outside India. International users are not able to access the new website.

Now let's see how to resolve the major common issues which confused the website users.

How to print and make ticket cancellation from IRCTC new website on a Mobile

Cancellation, printing, and other activities you can do with a ticket are very simple but confusing on the mobile website. To do it successfully, just follow these steps:
  1. On your mobile browser, open the website.
  2. Now log in to your account. If you are facing any issue with the mobile website log, you can check how to log in.
  3. After successful login, open the sidebar menu and go to "Booked Ticket History" under "My transactions" under the "My Account" Menu.
    Picture of IRCTC mobile side bar menu with Booked Ticket History option
  4. Now, it will show you a list of tickets booked by you. You can filter them by upcoming and past journeys and sort the list based on journey date and booking date.
    Picture of IRCTC mobile booked ticket history page
  5. Find the ticket you want to check the details of and TAP on it.
  6. The system will show you the complete details of that ticket. Now check carefully on the top right corner of the ticket details box there is a three-dot option. Just TAP on it.
    Picture of ticket details on mobile website
  7. Now you will get all the options like to cancel ticket, print ticket, get SMS, get PNR status, etc. TAP on any option you like to complete the action.
    Picture of cancel ticket and print ticket options on mobile website

How to print and make ticket cancellation from IRCTC new website on a computer

Cancellation, printing, and other activities you can do with a train ticket on a computer website are also simple. Just follow these steps:

  1. On your computer, open the website.
  2. Now log in to your account. If you are facing any issues, then you can check how to log in.
  3. After successful login, open the sidebar menu and go to "Booked Ticket History" under "My transactions" under the "My Account" Menu.
    Picture of booked ticket history option on IRCTC website
  4. It will show you a list of tickets booked by you. You can filter them by upcoming and past journeys and sort the list based on journey date and booking date.
    Picture of list of tickets on booked ticket history page
  5. Just find the ticket want to check details of and CLICK on it. Please pay attention to the ticket booked list containing all the details of that ticket, which confuses us to only see those details. Still, it's not so. You have to click on the ticket details box to unlock the cancellation, print, get SMS, etc., options like the picture below.
    Picture cancel and print ticket options on booked ticket history
  6. Now you will get all the options like to cancel ticket, print ticket, get SMS, get PNR status, etc. Click on the Cancel ticket option to cancel the ticket. Or click on the Print e-ticket option to print the ticket. Note: please check whether the popup from the new website is blocked or not. If the popup is blocked, it will show an icon in your address bar and not print the ticket. To allow it, you have to click that icon and select the always allow popup option.
    Picture of not able print ticket on IRCTC website

The new options for ticket cancellation from IRCTC are confusing for people who are fond of the old website. IRCTC also must have made access to details option easier.

This was all about the ticket cancel and print problem that users are facing. If you still have any issues with the new website, please write on our forum IRCTC Help. I will definitely reply to your queries.


*** Please confirm your subscription through a link sent on your email, otherwise you will not get the latest updates.

Must Read